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About SogolyticsScary Good Clichés for Better Surveys and FunHeading into a dark wood with a sputtering flashlight and eerie movie playing doesn’t seem like it has much to do with surveys at all ...6 min read
Best PracticesMake Compelling Data-Centric PresentationsMaking presentations without data inclusion and verifications guarantees your audience will raise an eyebrow, ask perplexing questions, or just switch off. However, simply making a ...8 min read
ConsultingHow to Choose the Right CX ConsultantThe customer experience (CX) embraces a network of touchpoints (TPs) that customers follow from start to finish in their engagement with a brand. Typical examples ...7 min read
Customer ExperienceA Customer’s Guide to Better Service ExperiencesIn the realm of customer service, there exists a delicate balance between what customers expect and what service providers can deliver. In an ideal world, ...3 min read
Employee EngagementChange Management in the Era of Employee ExperienceNobody ever said change would be easy, but it shouldn't have to be so hard -- right? We've (mostly) made it through the brunt of ...5 min read
Event PlanningHow to Host Critic-Ready Events in a Post-Pandemic WorldAt the risk of sounding dramatic: The world has vastly changed in the last three years. We now work differently, live differently, and interact with ...3 min read
Feature FocusSogolytics 31.0 Release HighlightsReady for a little something extra? We've got you! Check out a few highlights from our recent release, Sogolytics Sprint 31.0. :) Rating made greater ...3 min read
Financial ServicesThe Takeaways: 2023 CXFS ConferenceLove learning? We do, too! Since we can't all be all the places all the time, our team is happy to share takeaways from the ...3 min read
FormsHR Forms Simplified (4): Post-Interview EvaluationAs an interview wraps up, you might be seeing the light at the end of the tunnel -- but is it the possibility of finally ...4 min read
GeneralMore Than Numbers: Effectively Presenting and Sharing DataIt’s a data-driven business world out there, which is great, right? But with so much input now available, presenting data effectively has become its own ...7 min read
HealthcareSeasonal Support for Healthcare Employees: Rx for a Healthier WorkplaceThe healthcare industry has always been demanding, but the holiday season brings its own set of challenges for healthcare employees. While most people look forward ...5 min read
K-12/Higher EducationEnhance Learner Experience with TechnologyWith all the technology that’s available, students have more opportunities to learn than ever. But how exactly do you enhance learner experience using technology? If ...6 min read
Market ResearchHow Leaders Affect Customer Brand ExperienceWhew, it’s been a long road, but we made it! We’re on the home stretch now in our Leadership CX series, and we’ve explored a ...4 min read
Professional DevelopmentChange Management: Rethinking L&D StrategiesSogolytics · Change Management: Rethinking L&D Strategies | Sogolytics BlogCast Technology isn’t just disrupting the way business is done. It is also impacting the efficacy ...5 min read
Real EstateAirbnb’s Impact on the Rental LandscapeBefore Airbnb and Vrbo came about, the rental landscape was drastically different. For one thing, the market was much smaller. For example, in the case ...9 min read
RetailBuy Now, Pay Later: The eCommerce RevolutionWe've all heard of Buy Now, Pay Later (BNPL) offers. In fact, there's a good chance that you have recently been presented with a BNPL ...6 min read
Survey TypesSpooktacular Engagement: Enhance Employee Surveys with Halloween MemesWith the season of pumpkin spice and trick-or-treating in full swing, it's time to add a dash of spooky fun to your workplace atmosphere. What ...5 min read
TechnologyThe Skills Race: How to Train Hard & Soft Skills in a Rapidly Changing WorldThe world is changing fast. The astonishing rate of new technology adoption means employees might need to re-skill multiple times over a single career—and it’s ...6 min read
Travel and HospitalityHow To Use Tech To Delight Your GuestsIt’s 2022, and it’s time for hotels to step it up. Gone are the days of making your guests wait in line to fill out ...