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Sogolytics Video Library

How to Create an Online Survey Project | Sogolytics

How to Launch a Survey Project | Sogolytics

Welcome to Sogolytics!

How to Run a Survey Report | Sogolytics

How to Manage Online Survey Data | Sogolytics

Getting Started

Design

Best Practices in Survey Design | Sogolytics
Design Focus | Better surveys mean better results. What...
Design Focus | Better surveys mean better results. What are you waiting for? Check your design against these best practices before you go live with your next project!_____ Your team is unique. Our #Sogolytics products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy Sogolytics customers: https://www.sogolytics.com/customer-stories-and-case-studies/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Drill-Down: The Built-In Logic Question | Sogolytics
Design Focus | Your participants don't want to search t...
Design Focus | Your participants don't want to search through long lists to find the right answer. Make it easy for them to get there faster with Drill-Down, a question type that includes built-in logic to narrow scope progressively._____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Net Promoter Score (NPS) | Sogolytics
Design Focus | The one question with all the answers, #...
Design Focus | The one question with all the answers, #NPS gives you a better understanding of your customers' experience and loyalty. Will they be ambassadors or detractors? What can you do to improve customer experience? Learn more!_____ Your team is unique. Our #Sogolytics products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Assign Scores in Assessments | Sogolytics
Design Focus | Start smart and finish faster with autom...
Design Focus | Start smart and finish faster with automatic scoring from SogoScore, our assessment tool. Assign scores to simplify your workflows and speed up results. Review your options, then dive in with your first quiz! Learn more: https://www.sogolytics.com/assessment/_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Design Customer Surveys: SogoCX | Sogolytics
Design Focus | With SogoCX, you get the right questions...
Design Focus | With SogoCX, you get the right questions, the best features, and the most beautiful brand: your own! Connect with customers to measure critical metrics like NPS, CSAT, and CES, and identify key drivers that have the biggest impact on customer experience. Learn more!_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics

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Distribute

Track Survey Participation | Sogolytics
Distribution Focus | Keep track of survey participation...
Distribution Focus | Keep track of survey participation details with Track, our detailed distribution dashboard. Find every invitation and response on every channel, then sort and filter for a closer look and advanced options. Check it out!_____ Your team is unique. Our #Sogolytics products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
How to Launch a Survey Project | Sogolytics
How-to #2 | Distribution Focus | Your questions are rea...
How-to #2 | Distribution Focus | Your questions are ready and it's time to get some answers! Sogolytics offers a wide variety of distribution options to publish your survey across all the right channels and boost response rates. Distribute easily, connect with your audience, start getting results with #Sogolytics!_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Embed in One: Multi-Link Email Invitations | Sogolytics
Distribution Focus | When you need to send someone mult...
Distribution Focus | When you need to send someone multiple links to the same survey, we have the solution for you! Multi-link invitations let you embed multiple single-use links in one invitation to help manage distribution -- and participation. Check it out!
Custom Login & Passwords | Sogolytics
Distribution Focus | Go public, but make sure only the ...
Distribution Focus | Go public, but make sure only the right participants can access your survey! Creating a customized login page and passwords allows you to balance both requirements while keeping results rolling in.
Manage Distribution with Contact Lists | Sogolytics
Distribution Focus | Our Contact Lists feature allows y...
Distribution Focus | Our Contact Lists feature allows you to store lists of survey participants to simplify distribution. Build, save, and modify participant contact lists for future survey invitations. Learn more!

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Reports & Data

Customer Survey Reports & Analysis: SogoCX | Sogolytics
Data & Reports | SogoCX makes analyzing customer data e...
Data & Reports | SogoCX makes analyzing customer data easier than ever, from a comprehensive dashboard presenting real-time results to slice-and-dice segmentation, and from the big picture to the individual customer. Watch and learn, then get a demo today!_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
How to Manage Online Survey Data | Sogolytics
How-to #5 | Data & Reports | Learn how Sogolytics makes...
How-to #5 | Data & Reports | Learn how Sogolytics makes it easy for you to export and import your survey data. Choose the format of your choice, including Excel, SPSS, and CSV, and manage your data with ease!_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
How to Run a Survey Report | Sogolytics
How-to #4 | Data & Reports | Survey reports are easier ...
How-to #4 | Data & Reports | Survey reports are easier than ever with our powerful analytics. Use the same platform to design, distribute, and report, keeping your data safe. Filter and drill down on results, share dynamic links, and download presentation-ready reports in minutes. Nice! #sogolytics_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
SogoCX: Custom Metrics | Sogolytics
Data & Reports | Measure what matters most by creating ...
Data & Reports | Measure what matters most by creating custom metric questions for use across multiple projects, then track trends across your CX Dashboard!
Import Survey Data | Sogolytics
Data & Reports | Import survey data to expand your anal...
Data & Reports | Import survey data to expand your analysis options! Whether you've conducted multiple versions of a survey or administered offline, bringing together all the data allows you to learn the most from powerful reports, trend analysis, and more! #Sogolytics

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Take a Tour

SOS! Save Our Surveys | Episode 3: Content & Context
Sharpen your survey skills with this clip from our Save...
Sharpen your survey skills with this clip from our Save Our Surveys series! What could be better about this example project? Melissa highlights a few tips to improve your next survey in this segment from our live webinar series.Take a Tour | Sogolytics _____ Your team is unique. #Sogolytics products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Closed loop feedback managementWhoa, look at these happy Sogolytics customers: https://www.sogolytics.com/customer-stories-and-case-studies/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Create Online Forms | Sogolytics
Create online forms quickly and easily by using one of ...
Create online forms quickly and easily by using one of our templates or building your customized form from scratch -- then launch through your preferred channels and collect data from the same tool. Smart! Learn more: https://www.sogolytics.com/online-forms/Take a Tour | Sogolytics _____ Your team is unique. Our #Sogolytics products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Online Poll Use Cases | Sogolytics
Take a Tour | Got a quick question? Get lots of answers...
Take a Tour | Got a quick question? Get lots of answers! We'll take a quick look at the difference between a survey and a poll, plus plenty of inspiring ideas for your next poll project! Get your own: https://www.sogolytics.com/make-online-poll/_____ Your team is unique. Our #products are, too. Meet #Sogolytics!#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Meet SogoConnect: Close The Loop! | Sogolytics
Take a Tour | Whether you call it ticketing, case manag...
Take a Tour | Whether you call it ticketing, case management, or simply closing the loop, we all want to prioritize responsiveness. SogoConnect brings all of your feedback together in one place so you can collaborate securely with your team, follow up with customers and colleagues, and measure the metrics that matter. Are you ready to close the loop? Get started with SogoConnect!_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Online Poll Best Practices | Sogolytics
Take a Tour | Keep your poll on target: You've only got...
Take a Tour | Keep your poll on target: You've only got one shot to get it right! Take one minute to learn the key best practices you'll need to get all the answers you need in your next poll. Get it to go: https://www.sogolytics.com/make-online-poll/_____ Your team is unique. Our products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy #Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics

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More

Hide & Seek: Find Your Projects | Sogolytics
Explore More | It's great to stay organized, but someti...
Explore More | It's great to stay organized, but sometimes you forget exactly where you organized everything! From filters to folders, find the project you're looking for quickly and easily with these simple steps and reminders._____ Your team is unique. Our #Sogolytics products are, too.#SogoCore: Advanced survey research software #SogoCX: Customer experience management #SogoEX: Employee experience management #SogoConnect: Real-time listening and ticketing toolWhoa, look at these happy Sogolytics customers: https://www.sogolytics.com/survey-customer-list/Find out more at www.sogolytics.com. ๐Ÿ’ป Subscribe to Sogolytics: https://www.youtube.com/c/Sogolytics ๐Ÿคณ๐Ÿป Follow Sogolytics on Instagram: https://www.instagram.com/sogolytics_official/ ๐Ÿšถโ€โ™€๏ธ Follow Sogolytics on LinkedIn: https://www.linkedin.com/company/sogolytics ๐Ÿ‘๐Ÿพ Like Sogolytics on Facebook: https://www.facebook.com/sogolytics ๐Ÿšถ๐Ÿฟ Follow Sogolytics on Twitter: https://twitter.com/Sogolytics
Master Log | Sogolytics
Explore More | Keep track of everyone you've ever invit...
Explore More | Keep track of everyone you've ever invited to any survey or project and you'll find it easy to manage participants and results! While Track offers great information about a single survey, Master Log reflects activity account-wide. #Sogolytics
Survey Project Calendar | Sogolytics
Explore More | Avoid survey fatigue among participants ...
Explore More | Avoid survey fatigue among participants by planning and sharing a smart engagement calendar so everyone knows what comes next. Plus, check in for the big picture of what really happened -- Does the Actual Calendar reflect ad hoc efforts or strategic planning? #Sogolytics
Merge Survey Projects | Sogolytics
Explore More | Whether it's doubling up on data by merg...
Explore More | Whether it's doubling up on data by merging results from multiple versions of a survey or creating a brand new super-survey by combining earlier versions, Merge Surveys lets you make the most of what you've got! #Sogolytics
Outbound Email Settings | Sogolytics
Explore More | Customize delivery with sender email ver...
Explore More | Customize delivery with sender email verification, domain authentication, email relay, and more! Review your options, make your decisions, and get your invitations delivered. #Sogolytics

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